LIVE KEY CALL: NAVIGATING CRISIS CLIENT COMMUNICATIONS

In moments of crisis, communicating effectively with clients can be the difference between preserving trust or escalating tension. Led by Matt Moran of Matt Moran Presentations, “Navigating Crisis Client Communications” is designed to equip designers with the tools, strategies, and confidence to handle challenging client interactions with clarity, empathy, and professionalism.  You will gain actionable insights on navigating crises with tact and maintaining strong client relationships—even in the toughest situations.  Bring all your questions for this engaging and interactive conversation!

Matt Moran – TEDx Speaker, Coach, and Communications Expert

With over 20 years of experience as a presentations coach, Matt Moran specializes in helping professionals communicate with confidence, clarity, and impact. For eight years, he served as the Director of Communications for Wade Weissmann Architecture, a high-end residential firm in Santa Barbara. In that role, he worked closely with designers and architects, guiding them through difficult client conversations and refining their ability to present design ideas with persuasion and ease.

Now, as a sought-after speaker and executive coach to companies like BP, Morgan Stanley, Goldman Sachs, American Crew and others, Matt empowers professionals across industries—including design—to navigate complex interactions, foster client trust, and deliver compelling presentations that resonate.

Our monthly ”Key Calls” are typically reserved for members.  If you’d like to join us for future events, Sign up now!